IT Service Desk

Appointment Status Definition Booked-Patient is scheduled but hasn't been checked in Kept-Patient is in the process of being checked in Waitin...

Prescribe New 1. After opening the medication module, click the 'New Prescribe' button to open the medication search window. 2. Type in the ...

1. After opening the 'Office Procedures' template. Highlight desired diagnosis that will be attached to order. 2. Click on the 'Miscellaneous&...

1. After opening the medication module, click the 'Grid Preferences' above the grid. 2. A drop-down list will appear, select 'Set Columns...

1. After opening the patient's chart, click the document search icon under the patient history panel. 2. The search documents window will appear....

1. Before clicking the 'Accept' button, click on the 'Add' blue text link under the problem section. 2. Patient Condition panel on the lef...

1. After selecting the desired order, click on the white box(es) for picklist selection.  Note: Enter specific(s) to help process order.  2. Click ...

1. After opening the medication module, click on the pharmacy to open the Patient RX Eligibility window.  2. Click on the 'Additional Info' t...

1. After opening the patient's chart, click 'File' from the main toolbar. 2. Click 'Graph', select which graph to open. 3. ...

The order view template has been updated to include the telephone call communication note(s) history in addition to the order management view. As a reminder...