IT Service Desk

From patients chart select the ‘Clinical History/Notes’ tab. Then on left side select ‘Alerts’. In the empty area, right click and select ‘New’   The ‘...

From the patients chart click on the  next to patients name.   Select Patient Portal, Enrollment then Manage Enrollment to open window.   Add email...

From appointment book select the desired time slot and right click. From the drop-down menu and select the ‘New’ button.   The ‘Add Appointment’ window ...

If entering via the check-in auto flow, from the insurance window click on the Norton button and select ‘New Insurance’ make sure Patient is highlighted. If...

To enter a deceased patient, navigate to the patient information window in PM (practice management).   Check the ‘Expired’ box and enter the ‘E...

This function is carried out by IT and Billing. Please fill out the attached form and submit to IT in the form of a ticket. This process ensures prope...

ALTURA participates in the Central Valley Health Information Exchange (CVHIE). The video below goes over the opt-out process within NextGen's Practice M...